The perksPersonal and professional development - complimentary Audible access to our LSKD library, leadership courses, mentoring and world class forums just to name a few!We'll shout your sessions to group fitness classes and sporting eventsEPIC product discounts on our product - you won't want to wear anything else whilst you're out galvanising your teams and the communityThe gigLeading with our values at the forefront this role will be hands on developing the store teams and culture across NSW; building regional strategies to grow and elevate our community, stores and teams everyday. This role is the glue that brings all the magic together - you will not only work directly with the store Head Coaches but will coordinate with the Community Marketing Managers and HQ departments to bring culture and community together in-store. The day to dayThe role responsibilities are broken down into 7 key pillars of the retail business, elements of these include but are not limited to:Create a Community: Working closely with the Community Marketing Manager, build a strategic and fun quarterly community plan that drives community growth and brand advocacy in regionEnsure teams are fulfilling on their community strategies by store - including events, gifting, sweat sessions and in-store athlete programsDevelop a Team of Leaders: Develop a leadership team to be entrepreneurial and own their business - coach and support them in creating strong in-store strategies to elevate performanceBuild a talent pipeline that fosters internal growth and role fulfilmentIdentify capabilities and potential that align to the right growth opportunities through participation in development opportunities and quarterly performance reviews Operational Excellence:Oversees daily operations, managing budgets, and setting performance objectivesEnsure the stores are being well-managed daily - this means the store is clean, tidy, priced and has full product offering available on floor Accountable for inventory accuracy and integrity of your regionEnsures Visual Merchandising Plan is actioned weekly, standards are maintained, and VM is maximised for commercial opportunities Ensures Head Coaches are adhering to opening and closing duties, and cash discrepancies are investigated and followed up in a timely mannerResponsible for ensuring the roster is completed in time, stays within the employee cost % targets, and maximises the traffic flowEnsure trading hours and retail calendars are up to date Product Obsessed:Ensure your team has the product knowledge (and are an expert yourself!) to educate our community on the core and current product ranges, relevant for their needsResponsible for owning the full product lifecycle in store from box to community fulfilment Ensures team completes fit sessions of all core and new products to truly understand the product in-store and is authentically able to educate about it Ensure storytelling in VM is clear and elevated to showcase clear outfitting and brand themesFinancial Smarts: Execute weekly, monthly, quarterly and annual reporting atop of delivering weekly reflections and recaps on business performance, strengths and opportunitiesAchieve business goals, revenue targets, and manage big budgets - be accountable for these Analyses P&Ls to look for opportunities to improve business, setting clear actions for improvement or continued success Manage and optimise employee wages and hours Develop teams around how to improve their performance through KPI management New Store Development: Responsible for ensuring all new stores are executed on time and open successfully Ensure the teams are recruited and fully trained, on time Ensure community strategy is in place for pre-seeding the market at least 3 months outCollaboration and Teamwork:Embrace a collaborative mindset where no one is considered bigger than someone else, fostering a culture of teamwork and unity - you connect your store teams to the wider HQ communityWhat will you embody?The Ideal Team Player: You are Hungry, Humble and SmartA Leader: Loves to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they workA quick decision maker that uses all information availableAdaptable: Thrives in uncertainty and can change priorities in a fast-paced environmentResilience: Remains persistent, positive and above the line; recovers quickly from setbacksCore Business knowledge: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approachesStrong understanding of the Australian Market - specifically in your region Exceptional communication and interpersonal skills.Ability to work collaboratively within a team and across departmentsDemonstrated experience in developing and executing strategic plans and store rolls outsStrong attention to detailTo set you apartBachelor's degree in business administration, management, or a similar field desirable5+ years of management and leadership experience in multi-store managementStrong background in retail leadership, with a clear passion for building community (community is at the heart of everything we do!)Proven skills in building a successful team cultureExcellent communication skills, both verbal and writtenProficiency in Microsoft Office, with CRM systems, and project management toolsGreat ability to have crucial conversations and build rapportAbility to deal with ambiguity and develop appropriate guest solutions that cut throughEvidence of driving growth beyond what appears possible that has the community and employees at the heart of the executionUnderstanding and ability to operate within an omnichannel environment  AUD Sydney 2000